物流政策
When purchasing at your little artist you automatically accept the terms and conditions specified below. Therefore, we recommend that you read the terms carefully before purchasing.
Shipping Policy
Please note that VAT (Value Added Tax) is not included in shipping rates. For countries outside the US, your order may be subject to import duties, fees, and taxes. The artist is not responsible for these charges. Please note that this is a small business, and these fees vary greatly. The customer is responsible for paying them off once the package reaches its destination.
Shipping Rates
Your shipping rate depends upon the destination and will be calculated upon checkout.
All confirmed orders will be processed and shipped within 4 - 7 business days. When your order has been successfully processed, you will receive a notification. An email will be sent to you once your order has been shipped.
Shipping times are estimated only and not guaranteed. The artist is not responsible for any possible delays.
*Due to shipping courier policies these are the countries/regions we do not sell to: French Polynesia, Niue, Norfolk Island, Pitcairn Islands, Samoa, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, Puerto Rico *
Return Policy
We pack the artwork in protective boxes and secured wraps to guarantee that the artwork will arrive in perfect condition. Regardless, if the artwork arrived damaged please reach out to us immediately, at least within two days after receiving it. Notify us in a clear statement to hi@yourlittleartist.shop within two (2) days of receiving it. Provide your name and order information.
The buyer retains their right to refund if the damage or impairment is not due to negligence or lack of care on their part. If returned, the artwork shall be returned in its original condition and packaging.
Refund Policy
If you’re not happy with your purchase or any defects arise, you have 30 days to request a refund. To do so, you may contact me at hi@yourlittleartist.shop and explain the issue. I will be happy to assist you. Returned artwork should be sent back in similar wrapping and packaging ensuring it will not be damaged during transport. Damaged returns will not be accepted for refund. The buyer is responsible for the return back to us including the fees.
Online Course Policy
All sales are final.